CORE FEATURES
Cashless tipping via QR code or unique link, tip jar management, tip analytics, and team management
CUSTOMERS
Cafe, restaurants, hotels, beauty services, and freelancers
MARKET
Azerbaijan
ABOUT
This product actually emerged from my personal problems. I almost never use cash and always struggle in cafe/restaurants with that. I could never leave a tip, even if I really liked the service, because I barely had cash with myself. I decided to do a little "problem validation" to identify if this is a common "problem" within customers.
After conducting several interviews, collecting quantitive data from survey, researching the global market I was convinced that there is "light" in this and I can not only solve this problem for customers, but also create new opportunities for businesses.
As "tipping culture" is quite new in our market and only seen in HORECA industry, I decided to focus on them first and build a cashless tipping product with a minimum functionality.
All we do is simple: we are a startup allowing businesses and individuals to accept cashless tips with cards from their customers
After conducting several interviews, collecting quantitive data from survey, researching the global market I was convinced that there is "light" in this and I can not only solve this problem for customers, but also create new opportunities for businesses.
As "tipping culture" is quite new in our market and only seen in HORECA industry, I decided to focus on them first and build a cashless tipping product with a minimum functionality.
All we do is simple: we are a startup allowing businesses and individuals to accept cashless tips with cards from their customers
PRODUCT
MY ROLE
I was an idea owner, also the product owner who researched, build and launched the product with the cross-functional team of 5 engineers, UX/UI designers, and sales managers.
It was the second startup product that we launched within the PASHA Bank.
It was the second startup product that we launched within the PASHA Bank.
EFFICIENCY
No need to manually collect, calculate and distribute tips. Its all fast and automatic with ChayPay
REVIEWS & RATINGS
Real time insights about customer satisfaction and the provided service.
INCREASED MOTIVATION
Staff motivation & engagement increases due to growth in tipping amount
INCREASED INCOME
Businesses and individuals now get 30% more tips with ChayPay
PRODUCT PLACEMENT IN CAFE & RESTAURANTS
TEAM BEHIND THE PRODUCT
LAZIZLIJ@GMAIL.COM
© 2022 Azizli LTD. Baku, Azerbaijan
